FAQ VIRTUAL RUN GMM
GENERALI MÜNCHEN MARATHON GOES VIRTUAL
Since October 11, 2020 it is possible to run the VIRTUAL RUN GMM and many of you have already started. Some of you still have it in front of you and so that you can start easily, we have compiled and answered the most frequently asked questions about the VIRTUAL RUN GMM here.
Make the running autumn your #runGMM Challenge! We wish you a lot of fun and success!
Do I need a login code to start my run?
No, you do not need a login code.
After you have registered on the landing page generalimuenchenmarathon.virace.app and bought your starter package for your desired discipline you will receive an email with your start number. This will automatically unlock your competition in the runGMM app for you. The login for the runGMM app is the same as the one you have already created on the landing page. Now you can start your run!
Where do I upload my GPX file?
You can upload the GPX file of your run on the landing page of your selected discipline.
Attention, the run must be the exact distance and must not be shorter or longer!
When will certificates, medals and T-shirts be sent?
As soon as you have either uploaded your result via GPX file or stopped your run in the runGMM app, you will receive an e-mail with the certificate.
Medals and T-Shirts
Your medal and T-shirt from the starter package B will be sent as soon as you appear in the result list for the first time.
Do my children need a separate account to participate in the mini-marathon?
Every runner needs a separate account, including the kids for their participation in the mini-marathon. It is not possible for two people to register using one e-mail address, even if two starter packages are purchased. In order to be able to send the medals to the kids after their participation, please enter your address in your profile.
I would like to register for a starter package, but the new page remains white.
If you clicked on "Registration" under your desired discipline and the newly opened page remains white, please empty the cache of your browser and log in again on the landing page. Now the selection for your starter package should open.